Derma Clinic

Privacy Policy for Derma Clinic PVT LTD Website.

Effective Date: July 5, 2025

1. Introduction Welcome to Derma Clinic (“we,” “us,” or “our”). We are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://dermaclinic.com.np, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, and hometown, that you voluntarily give to us when you use our contact forms, book an appointment, or subscribe to newsletters.
  • Health Information: When you book an appointment or make an inquiry, you may voluntarily provide brief details about your medical condition or the reason for your visit. This information is considered sensitive and is handled with the highest degree of confidentiality, in line with our medical professional obligations.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

3. How We Use Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Schedule and manage your appointments.
  • Respond to your inquiries and provide customer support.
  • Send you appointment confirmations and reminders.
  • Email you with newsletters or other information regarding our services, with a clear option to opt-out.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Maintain the security and integrity of our Site and patient records.

4. Disclosure of Your Information We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (e.g., appointment scheduling software), so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. We utilize Secure Sockets Layer (SSL) technology for data transmission. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights Regarding Your Information You have the right to:

  • Request access to the personal data we hold about you.
  • Request a correction of any incorrect or incomplete data.
  • Request the deletion of your personal data, subject to our legal and ethical obligations to maintain medical records.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Websites The Site may contain links to third-party websites and applications of interest that are not affiliated with us. We are not responsible for the privacy practices or the content of these third-party sites.

8. Policy for Children We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us immediately.

9. Changes to This Privacy Policy We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the “Effective Date” of this policy.

10. Contact Us If you have questions or comments about this Privacy Policy, please contact us at:

Derma Clinic Kathmandu
4th Floor Bishal Bhawan
Basundhara Chowki
Kathmandu
Nepal
Email : privacy@dermaclinic.com.np
9801358600